Computer Service Specialists of New York, LLC Warranty


Warranty of Parts and Labor

Computer Service Specialists of New York is located at  333 Metro Park, Building C, Suite 204, Rochester, NY 14623. 

Computer Service Specialists of New York provides a 30 Day Warranty for most service work performed. (Unless otherwise specified). This Warranty coverage is to protect the customer against specific defects on parts and labor.

Certain parts/components are more difficult to locate and may take up 30+ days to receive. We always attempt to take the most time and cost-efficient means of acquisition of parts. Expedited ordering of parts MAY be available for an additional cost. 

Computer Service Specialists of New York will make every effort possible to complete repair services in an expedited manner. Due to circumstances that are beyond our anticipation or control (for example part delays) we make no guarantee when a repair will be completed by. 

As part of the repair process, additional labor service and/or parts may be necessary to finalize the repair. 

Emergency Service (any work that requires immediate attention) may be subject to additional surcharges and/or increased labor rates.

Computer Service Specialists of New York is not responsible for any data, application software, or damage to the system prior to service. 

This privacy notice discloses the privacy practices for This privacy notice applies to information collected by this website. It will notify you of the following: What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (585) 484-8000 or via email: ([email protected]).